Deranged Hosting Privacy Policy

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Deranged Hosting – Privacy Policy

Last updated: June 7, 2026

1. INFORMATION WE COLLECT

We collect information you provide when registering or placing an order, including your name, email address, and payment information. We also collect basic usage data such as IP addresses, browser type, and access times.

2. HOW WE USE YOUR INFORMATION

Your information is used solely to:

  • Provide and manage your services
  • Process payments
  • Communicate with you regarding your account
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. DATA SHARING

We do not sell, trade, or share your personal information with third parties except as required to operate our services. We use the following third-party processors:

  • Stripe — payment processing. View their privacy policy at stripe.com/privacy
  • Brevo (Sendinblue) — transactional email delivery
  • Cloudflare — DNS and network security

We may also disclose your information if required by law or in response to valid legal process.

4. PAYMENT SECURITY

Payment processing is handled by Stripe, a PCI-DSS compliant payment processor. Deranged Hosting does not store full credit card numbers, CVV codes, or other sensitive payment details on our servers.

5. COOKIES

Our website uses cookies to maintain session state and improve user experience. Cookies are small text files stored on your device. You may disable cookies in your browser settings, though this may affect functionality.

6. DATA RETENTION

We retain your account data for as long as your account is active. If you close your account, we may retain certain information as required by law or for legitimate business purposes such as fraud prevention.

7. YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to object to processing of your data

To exercise any of these rights, please open a support ticket through your client area.

8. GDPR & INTERNATIONAL USERS

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). We process your data on the legal basis of contract performance (to provide the services you purchased) and legitimate interests (fraud prevention, security). You may lodge a complaint with your local data protection authority if you believe your rights have been violated.

9. CCPA (CALIFORNIA RESIDENTS)

If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of your personal information. Deranged Hosting does not sell personal information. To exercise your rights, contact us through your client area.

10. SECURITY

We implement reasonable technical and organizational security measures to protect your data from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

11. CHILDREN'S PRIVACY

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website. Continued use of our services after changes constitutes acceptance.

13. CONTACT

For privacy-related inquiries, please open a support ticket through your client area at derangedhosting.com.